Melon Media was one of three agencies who worked together on our Kitetime campaign. During this time they consistently stood out as talented, supportive and professional. When we needed a new corporate website, the Melon team was an easy choice.
Faced with significant time and budget constraints, Melon worked tirelessly with our inhouse marketers and designers. Within ten weeks, they built an attractive, content rich website complete with shopping cart, payment gateway and sophisticated integration with our company-wide database Salesforce.
They constantly impressed us with their technical know how and flexibility, providing smart recommendations and accommodating our changes. We are delighted with the end result - a website that looks beautiful, works seamlessly and is incredibly easy to manage.
I am extremely impressed with Melon's level of customer focus. They are always easy to reach and provided us with plenty of assistance, support and training throughout the project and beyond. From quote to website launch they made the entire process significantly easier.
Melon Media is a pleasure to work with and I would not hesitate to recommend them for future projects.
Shelby Burns
National Brand and Marketing Manager
www.redkite.org.au
...Brett and James both handled my queries and requests with utmost efficiency and professionalism. The issue has been very effectively completed and I am thrilled with the outcome and the level of service.
Rowlene Kramer
Ashton Funds
www.ashtonfunds.com
The talented team at Melon Media have been a lifeline for us.
From our first meeting, they have consistently been supportive, reassuring, informative, focused, disciplined, process driven and calm at all times filling us with confidence.
Working to an almost impossible 7 week deadline, they worked with two other parties, Quattro and Clemenger and completed the Kitetime website on time and on budget.
Melon Media's recommendations in terms of the build and the CMS have added to a seamless go live date.
We are immensely grateful to Kevin, James and Dain for their supreme efforts, and know they are at the end of the phone, should we need them for any ongoing guidance.
We can't recommend the team at Melon Media highly enough. Thanks for going above and beyond.
Susie Cameron
Kitetime
www.kitetime.com.au
Thanks again Guys for a job well done.
Its been a long road for We Buy Houses to finally get this off the ground, and I appreciate all your help, even with all of the changes and alterations.
Dain, your work is swift and very professional and I appreciate all your help to show us what would work better from your experience and knowledge.
Melon Media is a great company with so much going for it, anyone looking to do business with Newsletters should call you guys to see how it should be done!
Don Christie
We Buy Houses
www.webuyhouses.com.au
Just a quick email to say thank you so much for the website. It looks great and already we've had email signups and enquiries through.
I'm going to send out an email newsletter tomorrow to our customers.
Thanks again for all of your help and hard work, and of course getting it finished within the tight timeframe!
Rachel Holden
ICO Corporate Hosting
www.ico.com.au
Over the last 2 years my email newsletter has increased its subscriber base 8 fold and its open rates remain high - the newsletter remains a very effective marketing tool for me.
This has been in large part due to Kevin and the team at Melon Media who have helped me keep tweaking it and improving it to increase the response rate.
They have always been available for help and advice and Kevin keeps sending suggestions for new ideas.
Melon Media has become a critical part of my marketing team.
Michael Yardney
Metropole Property Investment Strategists
www.PropertyUpdate.com.au
www.Metropole.com.au
"Melon Media rolled out a corporate email marketing solution across all of our state offices a few years ago.
With multiple users in different states we needed a solution that was easy to use, reliable and importantly flexible enough to deal with a variety of email marketing campaign requirements.
Chandler Macleod continues to derive excellent results from the corporate solution as well as from Melon Media's support and professional services.
Kate Phillips
Group General Manager, Marketing
Chandler Macleod
"Complex Problem: Booktopia had to get a customer service message to thousands of its customers NOW.
All we had at our fingertips was a list of email addresses, and a draft email, but if you know anything about sending a large number of emails, it is virtually impossible to do this yourself from most business mail servers.
This had to be done within the next few hours. We had run out of time.
Simple Solution. We rang the Melon Media team.
From signing up, to sending the full list of thousands of html emails with an online pdf to view, was completed literally in under an hour.
We sat in our office watching the online statistics within seconds and were absolutely gobsmacked with delight. It doesn't get any better than this.
Total service.
Thanks Melon Media."
Steven Traurig
Director
Booktopia
"Kevin and the team at Melon Media have been working with Candle Australia since 2004.
We are an ASX listed company with an annual turnover in excess of $270 million.
We have over 370 staff across 31 different offices in Australia and New Zealand, and operate 7 different brands.
We are leaders in our industry and expect our suppliers to be at the forefront of their respective industries.
Melon Media's specialist email & SMS broadcast platform is exceptional - it is a stable, user friendly platform that is backed up by responsive, knowledgeable support.
Our assigned account managers are professional, accessible and always make sure they understand our campaign requirements.
Melon Media provides consistent, high-quality service and a well supported leading platform which allows us to manage campaigns across our national brand network.
I have no hesitation in recommending their system and services."
Stephanie Hardcastle
Group Marketing Manager
Candle Australia Limited
Recruitment Firm of the Year 2006
"BIS Shrapnel has utilised Melon Media's email marketing system over the last year, and have found it a highly efficient and effective tool in promoting the launch of events and new research studies.
With the ease of testing, tracking and monitoring the success of our email campaigns, it has become a vital way in which we communicate to our client base - and it has generated great results.
Melon Media's service has been nothing short of outstanding, with terrific newsletter template design work, fast response times in responding to all queries and assistance with technical support.
I can highly recommend Melon Media if you are looking to reach clients in an easy and economical manner whilst having the continued support of such a professional team."
Kellie Rassack
Subscriptions & Conference Manager
BIS Shrapnel Pty Ltd
"Melon Media are a one-stop shop for all your creative online needs. They host our email marketing system and have worked tirelessly to help facilitate our EDM campaigns, online landing pages and permission based email marketing strategies.
Their system is user friendly and consistently allows us to update certain areas of functionality that allow us to better communicate with our guests.
Melon Media's service and support over the years has been second to none and I would not hesitate recommending Melon Media to any organisation with online marketing needs - this is a company that you want to work with!"
Kristi Sergeant
Marketing Communications Manager
Four Points By Sheraton Darling Harbour (Australia's largest hotel)
"In the short time we've been using Melon Media for our firm, it's proved invaluable.
The email marketing campaign statistics it provides have been so useful to determine effectiveness and demonstrate to the partnership which marketing activities we should be doing more of and which we can do without. It's real-time capabilities have ensured a greater enthusiasm and involvement in marketing from our fee-earners who now await their campaign statistics with baited breath and try to outdo themselves each time.From a service point of view, Kevin and his team are responsive, helpful and always willing to share tips and ideas."
Brooke Jones
Marketing Manager
Grant Thornton, Sydney
"Thanks for all your efforts over the last few months. Working with Melon Media has always been a breeze and I thank you for your support & meeting some tight deadlines!
The excellent deliverability of the emails also make my life easier. No more clients calling and asking why they never received their email newsletter. "
Emma Robinson
Marketing Brand & Communications
AMDEL Limited
"We have been using melonMail for e-newsletters for many years. We find it cost effective and easy to use to create professional newsletters in-house.
We used it for web surveys and online surveys as well.
Also the support has been consistently responsive and helpful."
Owen Firth
CA
FinanceMark
The Benchmark in Financial Recruitment
"I came into contact with Melon Media on a previous consulting job and was delighted to find them set up and ready to go when I started with my new employer. Even so I still had a bit of a learning curve to go through before I became "knowledgable".
Every step of the way Melon Media are only ever a phone call away and only too willing to help me.
I put them to the test recently with an email marketing campaign that I need configured quickly and set up to link to 2 RSVP response forms. The html email required custom design - so it was out of my realm of expertise.
Melon Media were able to turn this campaign around for me very quickly time and looking fantastic!
It is always great to know that the email will get out looking good and with no problems.
It makes me look good and therefore Melon Media are one of my main marketing service providers."
Nicole Jones
Marketing Communications Manager
The Next Step